Shipping policy

 

Domestic Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Due to the holidays, shipments could be delayed.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping options:

Shipping option	Estimated delivery time	Price
UPS Ground	5 to 7 business days	Calculated at Checkout
UPS 2 Day	2 to 3 business days	Calculated at Checkout
UPS Next Day Air	1 to 2 business days	Calculated at Checkout

*Free Shipping on any order over $250 (UPS Standard Ground Shipping) 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@smithandquinn.com with your name and order number, and we will look into it for you.